Welcome to FIVEZONES (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website located at sales@fivezonestrade.com (the “Site”) and any products or services offered through the Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. Eligibility
By using this Site, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Site on behalf of a business, you warrant that you have the authority to bind that entity.
2. Products and Services
We strive to display accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content are error‑free. If a product offered by us is not as described, your sole remedy is to return it in accordance with our Return Policy (see Section 6).
All products sold through this Site comply with applicable safety standards and regulations. We reserve the right to limit quantities, cancel orders, or discontinue products at any time.
3. Orders and Payments
When you place an order, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing, or suspected fraud.
All payments are processed securely through our third‑party payment processors. By providing a payment method, you authorize us to charge the applicable amount. Taxes and shipping fees will be clearly displayed before final checkout.
4. Shipping and Delivery
Shipping times are estimates and may vary. We aim to process orders within 3 business days. Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for delays caused by carriers, customs, or unforeseen events.
5. Returns and Refunds
We stand behind our products. If you are not satisfied, you may return eligible items within 7 days of receipt for a refund or exchange. To be eligible, items must be unused, in original packaging, and accompanied by proof of purchase.
Please review our full Return Policy for detailed instructions. Refunds will be issued to the original payment method within 5 business days after we receive and inspect the returned product.
6. Intellectual Property
All content on this Site, including text, graphics, logos, images, and software, is the property of FIVEZONES LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.
If you believe your intellectual property rights have been infringed, please contact us at sales@fivezonestrade.com with a detailed description.
7. Prohibited Activities
You agree not to:
- Use the Site for any unlawful purpose or in violation of these Terms.
- Attempt to interfere with the security or functionality of the Site.
- Misrepresent your identity or affiliation.
- Upload or transmit viruses, malware, or any harmful code.
- Engage in any activity that violates Walmart’s Marketplace policies if you are a seller on that platform.
8. Disclaimer of Warranties
THE SITE AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON‑INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR‑FREE.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, [YOUR COMPANY NAME] SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.
10. Indemnification
You agree to indemnify, defend, and hold harmless FIVEZONES LLC, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising from your violation of these Terms, your use of the Site, or your infringement of any third‑party rights.
11. Privacy and Data Protection
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using the Site, you consent to our data practices as described therein.
12. Governing Law and Dispute Resolution
These Terms shall be governed by the laws of the State of [Your State], without regard to its conflict of law principles. Any dispute arising from these Terms or your use of the Site shall be resolved exclusively in the state or federal courts located in [Your County/State], and you consent to personal jurisdiction in those courts.
13. Changes to These Terms
We may update these Terms from time to time. Material changes will be notified by posting the new Terms on this page with an updated “Last Updated” date. Your continued use of the Site after such changes constitutes acceptance.
14. Contact Us
If you have any questions about these Terms, please contact us at:
FIVEZONES LLC
Address: 5900 Balcones Drive STE 7288, Austin, Texas, 78731
Email: sales@fivezonestrade.com
Phone: +1 737-294-6096
