This Privacy Policy explains how FIVEZONES (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our website sales@fivezonestrade.com (the “Site”) or purchase products from us. We are committed to safeguarding your privacy and handling your data responsibly.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact us. This may include:

• Name, email address, phone number, and shipping/billing address
• Payment information (processed securely by our third‑party payment processors)
• Order history and preferences
• Communications with us

We also automatically collect certain information when you visit the Site, such as your IP address, browser type, device information, and browsing activity (via cookies and similar technologies).

2. How We Use Your Information

We use the information we collect for purposes including:

• Processing and fulfilling orders, returns, and exchanges
• Communicating with you about orders, updates, and promotional offers (with your consent where required)
• Improving our Site, products, and customer service
• Detecting and preventing fraud or unauthorized activities
• Complying with legal obligations

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share information with:

• Service Providers: Shipping carriers, payment processors, IT support, and marketing platforms that help us operate our business.
• Legal and Regulatory Authorities: When required by law, court order, or to protect our rights, property, or safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets (you will be notified of any such change).

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze Site traffic, and personalize content. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect certain features of the Site.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location (e.g., if you are in the European Economic Area or California), you may have rights regarding your personal information, including:

• Access, correction, or deletion of your data
• Opting out of marketing communications
• Restricting or objecting to certain processing activities

To exercise these rights, please contact us at sales@fivezonestrade.com. We will respond within the timeframes required by applicable law.

7. Third‑Party Links

Our Site may contain links to third‑party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any information.

8. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Site after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

FIVEZONES LLC
Address: 5900 Balcones Drive STE 7288, Austin, Texas, 78731
Email: sales@fivezonestrade.com
Phone: +1 737-294-6096